Terms of Use for PDFreflow

Last updated: 2026-04-26

1. Scope and provider

These Terms of Use ("Terms") govern your use of the PDFreflow mobile application ("the App"), provided by:

Mark Eggenstein
Alemannenstr. 96
79117 Freiburg im Breisgau
Germany
Email: terms.reader@eggnstone.com

(hereinafter "we", "us", or "our")

By installing or using the App, you agree to these Terms. If you do not agree, do not install or use the App.

2. License

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for personal, non-commercial purposes. You may not:

• copy, modify, decompile, reverse-engineer, disassemble, or attempt to derive the source code of the App, except to the extent expressly permitted by mandatory applicable law;
• rent, lease, sublicense, distribute, or commercially exploit the App;
• remove or alter any copyright, trademark, or other proprietary notices;
• use the App in violation of applicable law.

3. In-App Purchases (IAP)

The App offers one-time, non-subscription in-app purchases that unlock additional features ("Pro" features). Subscription products are not offered at this time.

All purchases are processed exclusively by Apple App Store or Google Play. We do not receive your payment details (credit card, bank account). Pricing, currency, taxes, and availability are determined by the respective platform and may vary by region.

Once unlocked, Pro features remain available on the platform account that completed the purchase, subject to the rules of the relevant store. You can restore previous purchases via the platform's standard restore mechanism.

4. Right of withdrawal (consumers in the EU)

The App provides digital content delivered immediately upon purchase. By completing an in-app purchase you expressly consent to immediate performance of the contract before the end of the withdrawal period and acknowledge that, by doing so, you lose your right of withdrawal pursuant to § 356 Abs. 5 BGB.

5. Refunds

Refund requests for in-app purchases are handled by Apple App Store or Google Play according to their respective refund policies. We have no direct ability to issue refunds for store-processed purchases. Statutory warranty rights remain unaffected.

6. User-uploaded content (PDFs and feedback)

The App offers a voluntary feature to upload PDF files when reporting a rendering error or other defect, and to send written feedback or bug reports. By uploading a PDF or submitting feedback, you:

• grant us a non-exclusive, royalty-free, worldwide license to use the PDF and any accompanying message solely for the purpose of diagnosing, reproducing, and fixing the reported issue;
• confirm that you are entitled to share the file with us for this purpose — in particular, that the upload does not infringe any third-party copyright, does not contain confidential third-party information, and does not contain sensitive personal data within the meaning of Art. 9 GDPR;
• understand that uploaded PDFs are kept private and are not published, shared with third parties, or made visible to other users (see also our Privacy Policy, §3.5).

Any feedback, suggestions, or bug reports you submit may be used by us without obligation, attribution, or compensation, including for improving the App.

You are solely responsible for the content of any PDF or message you submit. We may delete uploaded content at any time and without notice.

7. Disclaimer of warranties

To the extent permitted by mandatory applicable law, the App is provided "as is" and "as available", without warranties of any kind, either express or implied. In particular, we do not guarantee:

• uninterrupted or error-free operation of the App;
• accurate or complete rendering of every PDF document — PDF is a complex format and some files may not render as expected;
• compatibility with all devices, operating system versions, or document types.

Statutory warranty rights of consumers under German law (§§ 327 ff. BGB for digital products) remain unaffected.

8. Limitation of liability

We are liable without limitation:

• for damages arising from intent or gross negligence on our part;
• for damages arising from injury to life, body or health caused by us;
• under the German Product Liability Act (Produkthaftungsgesetz);
• under any guarantee we have expressly assumed.

For damages arising from slight negligence in the breach of essential contractual obligations (obligations whose fulfillment is a prerequisite for the proper performance of the contract and on whose observance you may regularly rely), our liability is limited to the typical, foreseeable damage.

Any further liability is excluded.

9. Termination

You may stop using the App at any time by uninstalling it. We may suspend or terminate your access to the App, in whole or in part, if you materially breach these Terms or use the App in a way that harms the App, other users, or third parties.

10. Changes to these Terms

We may update these Terms from time to time, for example to reflect new features or changes in applicable law. We will notify you of material changes by displaying a notice within the App and updating the "Last updated" date above. Continued use of the App after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the changes, please stop using the App.

11. Governing law and jurisdiction

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which you have your habitual residence remain unaffected.

If you are a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from or in connection with these Terms is Freiburg im Breisgau, Germany.

12. Dispute resolution

EU Regulation 524/2013 requires us to link to the European Commission's online dispute resolution (ODR) platform. We provide that link here as a legal information requirement: https://ec.europa.eu/consumers/odr.

We are not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board pursuant to § 36 VSBG.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

14. Contact

If you have questions about these Terms, please contact us:

Mark Eggenstein
Alemannenstr. 96
79117 Freiburg im Breisgau
Germany
Email: terms.reader@eggnstone.com